Terms of Service
Version 1.0 · Effective 20 September 2026
1. Acceptance of Terms
By accessing or using the CSP Logic platform ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. Your continued use of the Service following any updates constitutes acceptance of the revised Terms.
2. Description of Service
CSP Logic is a safety, compliance, and performance management platform providing tools for incident reporting, risk assessment, inspection management, permit-to-work workflows, training and competency tracking, compliance monitoring, document control, and audit reporting. The Service is designed for organisations operating in South Africa and is aligned with the Occupational Health and Safety Act, 1993 (Act No. 85 of 1993) and the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) ("POPIA").
3. User Accounts
Access to the Service is provided through user accounts created or authorised by your organisation's administrator. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify your administrator or CSP Logic support immediately of any unauthorised use of your account. Organisations are responsible for managing user access, roles, and permissions within their tenant.
4. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not: (a) use the Service to violate any South African or international law or regulation; (b) attempt to gain unauthorised access to other users' data, systems, or networks; (c) interfere with or disrupt the Service or servers; (d) upload malicious code, viruses, or harmful content; (e) use the Service to store or transmit defamatory, discriminatory, or offensive material; or (f) attempt to reverse engineer, decompile, or disassemble any part of the Service.
5. User Content
You retain ownership of all data, documents, and information you submit to the Service ("User Content"). You grant CSP Logic a limited licence to host, process, and display your User Content solely as necessary to provide the Service. You are responsible for ensuring that your User Content does not violate applicable laws or third-party rights. CSP Logic reserves the right to remove or restrict access to User Content that violates these Terms.
6. Privacy and Data Protection
Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and protect personal information in accordance with POPIA. By using the Service, you consent to the data practices described in our Privacy Policy. Organisations using the Service act as the responsible party for personal information processed within their tenant and are responsible for obtaining necessary consents from data subjects.
7. Intellectual Property
The Service, including its software, design, features, and documentation, is the intellectual property of CSP Logic and its licensors. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use it in accordance with these Terms. CSP Logic, the CSP Logic logo, and related marks are trademarks of CSP Logic.
8. Third-Party Links and Integrations
The Service may contain links to third-party websites or integrate with third-party services. CSP Logic is not responsible for the content, privacy practices, or availability of these third-party services. Your interactions with third-party services are solely between you and the third party.
9. Service Availability and Disclaimer
The Service is provided on an "as is" and "as available" basis. While CSP Logic strives to maintain high availability and accuracy, we do not guarantee that the Service will be uninterrupted, error-free, or secure. CSP Logic disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. You are solely responsible for maintaining your own records and should not rely exclusively on the Service for critical safety or compliance documentation.
10. Limitation of Liability
To the maximum extent permitted by law, CSP Logic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunity, arising from your use of or inability to use the Service. CSP Logic's total liability for any claim arising from these Terms or the Service shall not exceed the fees paid by your organisation for the Service in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless CSP Logic, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
12. Termination
CSP Logic may suspend or terminate your access to the Service if you violate these Terms or if your organisation's subscription expires or is terminated. Upon termination, your organisation's data will be retained for a limited period as specified in our data retention policy, after which it may be permanently deleted. You may request export of your data prior to termination.
13. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of South Africa, unless otherwise required by mandatory consumer protection laws.
14. Changes to Terms
CSP Logic may update these Terms from time to time. Material changes will be communicated through the Service or via email to registered users. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
15. Contact
For questions about these Terms, please contact us at support@csplogic.co.za or through our Contact page.